Tourists 2.0: web 2.0 in travel and tourism

When I am traveling the planning mostly is done behind my computer these days. Computers in Human Behavior has a new special issue coming up about studies on the impact of web 2.0 and how these web 2.0 tools change the profile, the role and behavior of tourists.

Examples of applications in web 2.0 and tourism are:

  • (a customer review website) is currently regarded as a major travel intermediary
  • online social networks such as are frequently used for developing and promoting the services of many destinations and tourism suppliers and/or for enabling travelers to get support and travel advice from each other
  • social networks such as and have become major mass (social) media for disseminating and testing tourism market campaigns as well as collecting tourists’ feedback
  • I often use Google Earth to check the surroundings of hotels before I bok a room

More Web 2.0 Travel Tools
Anyone some other suggestions?